Shipping policy
Shipping Policy
Processing Time Orders are typically processed within 1–3 business days of payment confirmation.
Delivery Times
- United Kingdom: 5–10 business days
- International / Rest of World: 7–21 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or peak periods.
Shipping Costs
- UK orders: Standard and Express rates apply at checkout
- International orders: Free shipping available on eligible orders
Order Tracking Once your order has shipped, you'll receive a confirmation email with tracking information where available.
Customs & Import Duties International orders may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the buyer's responsibility and are not included in the product price or shipping cost.
Lost or Delayed Parcels If your order hasn't arrived within the estimated timeframe, please contact us